900 ph Privacy Policy – How Your Personal Data Is Handled

When you register an account with 900 ph, we collect the personal details you provide during sign-up, including your full name, date of birth, email address, and your chosen payment method details such as your GCash or Maya account number. We also collect information generated by your use of the platform, including login timestamps, device type, browser information, IP address, and your activity history such as bets placed and games accessed. This information is necessary to operate your account securely, process PHP transactions accurately, and comply with applicable regulations in the Philippines. We do not collect more information than is needed for these purposes, and we do not ask for sensitive personal data beyond what is required for identity verification and payment processing. If you contact our support team, we may also retain records of that communication to help resolve your query and improve our service quality over time.

The information we collect is used to create and manage your 900 ph account, verify your identity, process deposits and withdrawals in Philippine pesos, and deliver the platform features you use — including sports betting, casino-style games, and bingo. We also use your data to detect and prevent fraud, money laundering, and other prohibited activity in line with our obligations under Philippine law. Where you have opted in, we may use your contact details to send you platform updates, relevant promotions, or responsible gaming reminders — you can opt out of marketing communications at any time through your account settings or by contacting [email protected]. We use aggregated, anonymised usage data to improve platform performance and user experience, but this data cannot be used to identify you individually. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

900 ph does not sell your personal information to third parties for marketing or commercial purposes — full stop. We share your data only with trusted service providers who help us operate the platform, including payment processors such as GCash and Maya partners, identity verification providers, and cloud infrastructure services, all of whom are bound by strict data processing agreements. We may also disclose your information to regulatory authorities or law enforcement agencies in the Philippines where we are legally required to do so, for example in response to a valid court order or regulatory investigation. Any third party that receivesyour personal data from us is required to handle it with the same level of care and security that we apply internally, and we conduct periodic reviews to ensure compliance. We will always inform you of any material change to the categories of third parties we work with by updating this Privacy Policy and notifying registered accounts where appropriate.

We take the security of your personal information seriously and apply industry-standard technical and organisational measures to protect it at every stage. All data transmitted between your device and the 900 ph platform is encrypted using TLS, so your login credentials, payment details, and account activity are protected in transit. Access to personal data within our systems is restricted to authorised personnel only, and all staff with access to player data are trained on data handling obligations and confidentiality requirements. We store your data on secure servers and apply access controls, audit logging, and regular security assessments to reduce the risk of unauthorised access, loss, or disclosure. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with applicable data protection law and within the timeframes required. We encourage you to also take steps to protect your own account by using a strong, unique password and enabling any additional security features available in your account settings.

We retain your personal data for as long as your account is active and for a period after closure as required by applicable Philippine regulations, which may include anti-money laundering record-keeping obligations and tax reporting requirements. In practice, this means we typically retain account and transaction records for a minimum of five years following account closure, unless a longer period is required by law or a regulatory authority. Data that is no longer needed for any lawful purpose is securely deleted or anonymised so that it can no longer be linked back to you. If you request deletion of your account and personal data, we will action that request promptly subject to any legal retention obligations that prevent immediate deletion of certain records. We will always be transparent with you about which data we are required to keep and for how long, and you can request a full breakdown by contacting [email protected]. Anonymised and aggregated data derived from your usage may be retained indefinitely for platform analytics, but this data cannot identify you as an individual.

Under applicable Philippine data protection law, including the Data Privacy Act of 2012, you have a number of rights in relation to the personal data we hold about you. You have the right to access a copy of your personal data, to request corrections where information is inaccurate or incomplete, and to request deletion of data that we are no longer legally required to retain. You also have the right to object to certain types of processing, to withdraw consent where processing is based on consent, and to lodge a complaint with the National Privacy Commission if you believe your rights have been violated. To exercise any of these rights, simply contact us at [email protected] with your request and we will respond within the timeframe required by law, typically within 30 days. We will never penalise you for exercising your data rights, and exercising these rights will not affect your ability to continue using the 900 ph platform unless the request requires account closure. If you need help understanding your rights or how to submit a request, the FAQ page has a dedicated section covering data privacy questions in plain Philippine English.

900 ph uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and help us understand how players navigate the platform so we can improve it over time. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use core features such as logging in and placing bets. Analytics cookies help us measure page performance and identify areas for improvement; these are anonymised and do not track your activity across other websites. We do not use third-party advertising cookies or share cookie data with ad networks. You can manage your cookie preferences through your browser settings at any time, and most modern browsers allow you to block or delete cookies — though doing so may affect some platform functionality. By continuing to use the 900 ph platform after being informed of our cookie use, you consent to the use of essential and analytics cookies as described in this policy.

We may update this Privacy Policy from time to time to reflect changes in how we operate, new platform features, changes in Philippine data protection law, or feedback from our players. When we make material changes, we will notify registered players by email or through a notice on the platform, and the updated policy will be published on this page with a revised effective date clearly shown at the top. We encourage you to review this page periodically so you are always aware of how your data is being handled. Continued use of the 900 ph platform after the effective date of any update constitutes your acceptance of the revised policy. If you disagree with any change, you should stop using the platform and contact [email protected] to discuss your options. For a summary of recent changes or to ask about a specific clause, the FAQ page is a helpful first stop before reaching out to the support team directly.